Privacy Policy

Twin Flame Co., Ltd.

Website: https://www.twinflame.co.th/

Last Updated: February 18, 2025

Twin Flame Co., Ltd. (“we” or “the Company”) recognizes the importance of protecting personal data. We greatly appreciate your interest in using our services. Accordingly, we have prepared this Privacy Policy to govern the handling of personal data for individuals who use our services, conduct transactions, or participate in any activities with the Company. This policy applies to the Company’s products and services, including websites, social media platforms, iOS and Android applications, web applications, and any future channels.

The policy outlines the principles, mechanisms, measures, and management of personal data in compliance with the Personal Data Protection Act B.E. 2562 (2019), as detailed below.

1. Information We Collect

We may collect your information through various channels, including but not limited to:

1.1 Information You Provide Directly

Details you fill out in contact forms, such as your name, email address, phone number, and messages sent to us.

Information you provide when subscribing to newsletters or other services on our website.

1.2 Information We Collect Automatically

Website Usage Information: Such as IP address, device type, browser type, access time, and pages viewed.

Cookies and Tracking Technologies: We use cookies and analytics tools like Google Analytics to analyze user behavior on our platforms.

1.3 Information from Third Parties

We may receive your information from external sources, such as social media platforms or third-party analytics tools, to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our website services: Ensuring an optimal and seamless user experience.
  • To respond to inquiries submitted via contact forms: Addressing your questions or concerns effectively.
  • To analyze and enhance website performance: Using tools like Google Analytics to better understand user behavior and improve our platform.
  • To send newsletters, promotions, or updates: Providing you with information that may interest you, if you have subscribed.
  • To comply with legal and regulatory requirements: Ensuring adherence to applicable laws and regulations.

3. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: Such as Google Analytics and hosting providers, who support the operation of our website.
  • Legal Authorities: If required by law or to comply with legal obligations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience. You can choose to disable cookies through your browser settings. However, disabling certain types of cookies may affect the functionality and usability of the website.

5. Your Rights Regarding Personal Data

You have the right to:

  • Request access to your personal data: View the data we have collected about you.
  • Request corrections or updates to your data: Ensure your information is accurate and up-to-date.
  • Request deletion of your data: Subject to legal limitations.
  • Opt-out of data usage for marketing purposes: Decline the use of your information for promotional activities.

To exercise your rights, please contact us using the information provided below.

6. Security Measures

We implement security measures to protect your personal data from unauthorized access, loss, or disclosure. However, no system can guarantee 100% security. We continuously review and enhance our security practices to safeguard your information as effectively as possible.

7. Changes to the Privacy Policy

We may update this Privacy Policy as necessary. If there are significant changes, we will notify you through our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. How to Contact Us

For inquiries, please contact:

Twin Flame Co., Ltd.

Address: 222/222 Sukhaphiban 5 Soi 50, Or Ngoen Subdistrict, Sai Mai District, Bangkok, Thailand

Email: cs@twinflame.co.th

Phone: 02 549 0111